Troubleshooting shortcut
I need to retrieve my password
I want to change my CX flight award booking
I want to update my profile
I want to claim missing miles
FAQs
Check out our Frequently Asked Questions by categories.
General questions
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Account questions
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Earning miles
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Redeeming miles
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New Expiry Arrangement
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HK Express Partnership
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Miles Plus Cash
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Standard Chartered Cathay Mastercard®
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